Shipping & returns

All orders are sent via Royal Mail or UPS. 

Royal Mail shipping prices are determined by weight. UPS is a tracked courier service and prices are determined by volume. Very small orders (e.g. stickers) are not eligible for UPS delivery.

Delivery times are determined by your selected shipping method and processing times.

uk shipping.

 Shipping method Delivery time* Tracking
Royal Mail 1st Class
Next working day ❌ NO
Royal Mail 2nd Class
2-3 working days
❌ NO
Royal Mail Tracked 24
Next working day
✅ YES
Royal Mail Tracked 48
2-3 working days
✅ YES
UPS Standard Tracked 2-3 working days
✅ YES

*Delivery times provided by Royal Mail are estimates only and may take up to 10 working days. 

international shipping.

Most international orders may be sent via Royal Mail or UPS. Some countries may not have UPS shipping available. Please email hello@mooritmag.com if UPS is not available in your country from the checkout page.

 Shipping method Delivery time Tracking
Royal Mail International Standard Europe: 3-5 working days
Rest of World: 6-7 working days
❌ NO
Royal Mail International Tracked
Europe: 3-5 working days
Rest of World: 6-7 working days
✅ YES
UPS Standard Tracked
2-8 working days
✅ YES

Delivery times provided by Royal Mail are estimates only and may take up to 20 working days to Europe or 25 working days to the rest of the world. Delays may be expected as a result of ongoing COVID-19 reduction measures and reduced air transport capacity. 

customs & vat.

Some international customers may need to pay additional taxes, customs duty and/or fees imposed by the destination country’s government in order to receive their order. These extra costs are not something Moorit has any control over, and we’re not able to predict whether or not you will be liable to pay them. 

From 1 July 2021, EU customers will be liable for any VAT, customs charges, fees, etc. on their orders at time of entry to the EU country. There is no longer a VAT free allowance on low value orders.

processing times.

We aim to post orders on Wednesdays or Thursdays each week, with the possibility of adding a second weekday posting date to the schedule as demand increases.

You will receive an email when your order has been shipped.

returns.

Please email hello@mooritmag.com within 14 days of receiving your order if you would like to return any items. Items must be in their original condition, and customers are responsible for the cost of return shipping. We will refund you for any items returned and the original standard delivery cost. If you selected a more expensive shipping method, or are only returning part of your order, we will refund the difference. 

Print magazines may not be returned if the digital download code has been redeemed. We can only refund digital products if you have not downloaded the files.