Shipping & returns

uk shipping.

UK orders are sent via Royal Mail 1st or 2nd class delivery. Royal Mail aims to deliver 1st class mail on the next working day and 2nd class mail within 2-3 working days. 

Shipping prices are determined by weight. 

international shipping.

International orders are sent via Royal Mail International Standard. Royal Mail estimates 3-5 working days for European deliveries and 6-7 working days for all other destinations, however delays may be expected as a result of ongoing COVID-19 reduction measures and reduced air transport capacity. 

Shipping prices are determined by weight.

customs & vat.

Some international customers may need to pay additional taxes, customs duty and/or fees imposed by the destination country’s government in order to receive their order. These extra costs are not something Moorit has any control over, and we’re not able to predict whether or not you will be liable to pay them. 

From 1 July 2021, EU customers will be liable for any VAT, customs charges, fees, etc. on their orders at time of entry to the EU country. There is no longer a VAT free allowance on low value orders.

processing times.

We aim to post orders on Wednesdays each week, with the possibility of adding a second weekday posting date to the schedule as demand increases.

You will receive an email when your order has been shipped.

returns.

Please email hello@mooritmag.com within 14 days of receiving your order if you would like to return any items. Items must be in their original condition, and customers are responsible for the cost of return shipping. We will refund you for any items returned and the original standard delivery cost. If you selected a more expensive shipping method, or are only returning part of your order, we will refund the difference. 

Print magazines may not be returned if the digital download code has been redeemed. We can only refund digital products if you have not downloaded the files.